Question 1

How quickly can you fix my sensor issues?

Accepted Answer

We offer immediate dispatch for sensor issues. In most cases, we can have a technician at your location within 1-2 hours. Sensor problems are typically resolved in a single visit, usually taking 30-60 minutes to diagnose and repair. Our technicians carry common sensor replacement parts, so there's rarely a need for a follow-up visit.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door sensor issues are commonly caused by misalignment due to accidental bumps, dirt or debris blocking the sensor lens, wiring problems from wear or pest damage, sun interference affecting the sensor beam, and age-related component failure. Our technicians can quickly diagnose the root cause and provide a lasting solution.

Question 3

Do you offer financing for new aluminum door installations?

Accepted Answer

Yes! We offer flexible financing options for new garage door installations. We partner with several financing providers to offer 0% APR options for qualified buyers, low monthly payment plans, and quick approval process. Contact us for a free quote and we'll discuss the financing options that work best for your budget.

Question 4

What areas do you service?

Accepted Answer

We proudly serve the Seacoast region including Portsmouth, Dover, Rochester, Exeter, Hampton, Seabrook, Kittery, York, Berwick, and Somersworth. If you're in the surrounding area, give us a call - we may be able to accommodate your location.

Question 5

Are you licensed and insured?

Accepted Answer

Yes, we are fully licensed, bonded, and insured. We're also EPA Certified and members of IDEA (International Door Association). We carry comprehensive liability insurance and workers' compensation coverage for your complete peace of mind.

Question 6

What warranty do you offer?

Accepted Answer

We provide a 1-Year Warranty on all work performed, including parts and labor. This covers any defects in workmanship or materials. Many of the products we install also come with manufacturer warranties ranging from 3-10 years depending on the model.

Question 7

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 4-6 hours for a single door and 6-8 hours for a double door. This includes removal of the old door, installation of the new door, programming the opener, and testing all safety features. We always complete installations in a single day.

Question 8

Do you offer emergency services on weekends and holidays?

Accepted Answer

Absolutely! We offer 24/7 emergency garage door repair services, including weekends and holidays. Our emergency rates are competitive, and we don't charge extra for weekend calls. When your garage door is stuck or poses a security risk, we're here to help anytime.

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